Shipping Policy

Our goal is to offer you the best shipping options, no matter where you live. We deliver to hundreds of customers across the world every day, and we strive to provide you with services of the highest level.

The time frame of an order delivery is divided into two parts:

Total Delivery Time = Processing Time + Shipping Time

Processing time: 3~5 business days
Shipping time: 20~30 business days

All delivery times are estimated and subject to the Courier being able to deliver. Weather and unforeseen events may also cause minor delays.
Delivery time :3 days, standard delivery time :20-30 days

• All estimated/typical delivery time are derived from real-world data collected from past orders. They are approximate times for reference only.
• Shipping times will be affected by public holidays; manufacturers and couriers will limit their operations at these times. This is out of our control.

Note For Taxes:
For most of the countries, our customers do not need to pay import fees, duties or VAT(Valued Additional Tax). However, for some limited countries (especially for some European countries such as Germany, Italy, UK, and Canada, etc.) may need to pay duties or VAT according to your countries' levying rules.

 services at service@zelivele.com.

Affected by Covid-19, there will be some delay on the delivery.